Privacy Policy

Last updated: February 12, 2025

At Asivaye, we value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

1. Information We Collect

We collect the following types of information:

• Location Data: We collect your device’s location information when you use our service to help find nearby taxi routes and provide real-time tracking as you travel to your destination. You have the option to enable or disable this feature at any time through your browser settings.
• Browser Information: We collect data provided by your browser, such as device type, browser type, and operating system, to help us debug and optimize our application. This information is used to improve the performance of our service and is not personally identifiable.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Location Data: To find taxi routes nearest to your location, monitor your progress during your ride, and give you directions for where to catch the taxi and where to get off at your destination.
• Browser Information: To troubleshoot and enhance the performance of our app, ensuring a smooth user experience.

3. Data Sharing

We do not collect any personal information from you directly. However, information collected by your browser (such as browser type, device type, and performance data) is sent to a third-party performance tool to monitor and improve the app's performance. No personal data is shared with third parties.

4. Data Retention

We do not store any personal information. All location data is used in real-time to provide you with taxi routes and directions, but it is not retained after your session ends. Browser-related performance data is not tied to any specific user and is only used for debugging purposes.

5. Your Rights

Location Permission: You have control over whether or not you share your location with us. You can enable or disable location sharing at any time via your browser's privacy settings.

Access and Control: Since no personal data is stored, you are not required to request access to or deletion of data. However, if you have any concerns about the data you have shared, you may contact us to address any questions or requests you may have.

6. Security Measures

We take the security of your information seriously. While we do not collect or store personal data, we ensure that any information transmitted to third-party services is handled securely. We use encryption protocols where necessary to protect data in transit, especially for location-based services and communication with third-party performance tools.

Additionally, we regularly review our security measures to maintain the integrity and confidentiality of the data transmitted via our service.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Asivaye Customer Support
Email: support@asivaye.co.za